Users having sign in issues

Incident Report for Greenhouse

Resolved

This incident has been resolved.

Posted Dec 11, 2023 - 19:01 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 11, 2023 - 18:13 EST

Identified

We are experiencing an issue with a 3rd party provider for our two-factor authentication. Users of organizations that have enabled two-factor authentication may be experiencing issues trying to log in. We are working to resolve the issue.

Posted Dec 11, 2023 - 14:54 EST

This incident affected: Greenhouse Recruiting (Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7).