Greenhouse Status

Greenhouse

All Systems Operational

About This Site

Status page for Greenhouse.io services

Uptime over the past 90 days. View historical uptime.

Greenhouse Products Operational

90 days ago

99.99 % uptime

Today

Greenhouse Recruiting Operational

90 days ago

99.99 % uptime

Today

Greenhouse Job Boards Operational

90 days ago

99.99 % uptime

Today

Greenhouse Onboarding Operational

90 days ago

100.0 % uptime

Today

Greenhouse Analytics Operational

90 days ago

100.0 % uptime

Today

Greenhouse API Operational

90 days ago

100.0 % uptime

Today

Greenhouse Developer Portal Operational

90 days ago

100.0 % uptime

Today

Greenhouse Document Service Operational

90 days ago

100.0 % uptime

Today

Core Infrastructure Operational

AWS EC2 Operational

AWS RDS Operational

AWS S3 Operational

AWS ELB Operational

Other Infrastructure Operational

NS1 DNS Operational

Fastly CDN — Amsterdam (AMS) Operational

Fastly CDN — Ashburn (IAD) Operational

Fastly CDN — Atlanta (ATL) Operational

Fastly CDN — Auckland (AKL) Operational

Fastly CDN — Boston (BOS) Operational

Fastly CDN — Brisbane (BNE) Operational

Fastly CDN — Chicago (ORD) Operational

Fastly CDN — Dallas (DFW) Operational

Fastly CDN — Denver (DEN) Operational

Fastly CDN — Dubai (FJR) Operational

Fastly CDN — Frankfurt (FRA) Operational

Fastly CDN — Hong Kong (HKG) Operational

Fastly CDN — London (LCY) Operational

Fastly CDN — London (LHR) Operational

Fastly CDN — Los Angeles (LAX) Operational

Fastly CDN — Melbourne (MEL) Operational

Fastly CDN — Miami (MIA) Operational

Fastly CDN — New York (JFK) Operational

Fastly CDN — Osaka (ITM) Operational

Fastly CDN — Paris (CDG) Operational

Fastly CDN — Perth (PER) Operational

Fastly CDN — San Jose (SJC) Operational

Fastly CDN — Sāo Paulo (GRU) Operational

Fastly CDN — Seattle (SEA) Operational

Fastly CDN — Singapore (SIN) Operational

Fastly CDN — Stockholm (BMA) Operational

Fastly CDN — Sydney (SYD) Operational

Fastly CDN — Tokyo (NRT) Operational

Fastly CDN — Wellington (WLG) Operational

Third-Party Dependencies Operational

Mailgun — Inbound Operational

Mailgun — Outbound Operational

Mailgun — SMTP Operational

Mailgun — API Operational

Google Drive Operational

Google Analytics Operational

Google Calendar Operational

Google Gmail Operational

Zendesk Chat Operational

Third-Party Integrations Operational

HelloSign Operational

LinkedIn Recruiter System Connect Operational

LinkedIn Cross System Awareness Operational

Slack Apps/Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 14, 2018

Referrals added recently are appearing twice on the candidates tab

Resolved - This incident has been resolved.
Nov 14, 12:00 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 11:26 EST

Identified - The issue has been identified and a fix is being implemented.
Nov 14, 11:17 EST

Update - We are continuing to investigate this issue.
Nov 14, 11:12 EST

Investigating - We're investigating an issue with duplicate applications appearing in candidate searches.
Nov 14, 11:08 EST

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

Email Scheduling Delays

Resolved - Our team identified an increase in errors syncing interview scheduling updates made between 1:43pm ET and 2:36pm ET. The issue has since been resolved.

If you made an interview scheduling update during that window and don't see it reflected in Greenhouse, try scheduling the interview again. We apologize for the inconvenience this issue has caused.
Nov 5, 15:15 EST

Monitoring - Our team has identified the cause behind the increase in errors syncing interview scheduling updates and has implemented a fix. Error rates have returned to normal and we are monitoring for further errors.
Nov 5, 14:45 EST

Investigating - Our email scheduling feature is currently experiencing issues, resulting in calendar events failing to appear. We are investigating the issue and will provide an update shortly.
Nov 5, 14:17 EST

Nov 4, 2018

No incidents reported.

Nov 3, 2018

Greenhouse Recruiting Maintenance

Completed - The scheduled maintenance has been completed.
Nov 3, 10:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 09:00 EDT

Scheduled - We will be performing maintenance on a supporting database for Greenhouse Recruiting on Saturday, November 3, 2018 beginning at 9:00 AM Eastern Standard Time that will require taking the database offline. The maintenance window will last for one hour, and will only impact one feature of Greenhouse. During this time:

The Candidate Source Breakdown & Quality Chart on the Job Dashboard in Greenhouse Recruiting will be unavailable
The Greenhouse Recruiting Application will be available
The Greenhouse Onboarding Application will be available
The Greenhouse Harvest API will be available
Greenhouse Job Boards & Job Board APIs will be available

We apologize in advance for any inconvenience this downtime causes. Please feel free to reach out via our Help Center with any questions or concerns: https://support.greenhouse.io
Oct 19, 11:01 EDT

Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.

Oct 31, 2018

No incidents reported.