Some BI connector customers are missing some of their data

Incident Report for Greenhouse

Resolved

This incident has been resolved.

Posted Feb 28, 2019 - 11:14 EST

Update

We've identified the cause of Redshift errors, and are loading missing data into Redshift now. This affects connections to the "greenhouse" database only (not "greenhouse2").

Posted Feb 28, 2019 - 10:06 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 28, 2019 - 09:51 EST

This incident affected: Greenhouse Business Intelligence Connector (Silo 1).