Candidate Profiles for a subset of candidates are inaccessible

Incident Report for Greenhouse

Resolved

We are no longer seeing any errors loading candidate profiles or the Agency configuration page. We apologize for the inconvenience this issue has caused.

Posted Oct 03, 2018 - 18:15 EDT

Monitoring

We have implemented a fix and are monitoring for additional errors.

Posted Oct 03, 2018 - 17:27 EDT

Investigating

A small percentage of candidate profiles are currently inaccessible. The Agency configuration page is also down for some users. We are investigating.

Posted Oct 03, 2018 - 17:01 EDT

This incident affected: Greenhouse Recruiting (Silo 1).