Greenhouse Recruiting Search Issues

Incident Report for Greenhouse

Resolved

This incident has been resolved. We apologize for any inconvenience.

Posted Aug 25, 2017 - 14:13 EDT

Monitoring

All candidates are now appearing correctly in search, and any blank pages in App Review should also be resolved. We will continue monitoring the situation for additional degradations and will post another update shortly.

Posted Aug 25, 2017 - 13:45 EDT

Identified

The issue has been identified and a fix has been implemented. New candidates will save successfully, and candidates created during the incident will show up in search soon.

Posted Aug 25, 2017 - 12:11 EDT

Investigating

Internal monitoring is reporting that new candidates are not showing up in search results. Candidates are being appropriately saved, but not surfacing when searched for. Our team is investigating and will post an update with more information shortly.

Posted Aug 25, 2017 - 12:05 EDT