This incident has been resolved. We apologize for any inconvenience.
Posted Mar 20, 2018 - 13:01 EDT
Monitoring
Our team has seen a decrease in error rates and documents are beginning to reprocess and appear normally in Greenhouse Recruiting and Greenhouse Onboarding. We will continue monitoring for any other disruptions.
Posted Mar 20, 2018 - 12:20 EDT
Update
Additionally, emails containing attachments may not send successfully during this period. Our team is continuing to monitor the situation and will post additional updates as they become available. For more information, please refer to https://status.aws.amazon.com.
Posted Mar 20, 2018 - 11:45 EDT
Identified
Amazon is reporting degraded performance with the system that stores attachments and images in Greenhouse Recruiting and Greenhouse Onboarding. As a result, users may experience increased errors when viewing, downloading, or uploading files.