Greenhouse
All Systems Operational

About This Site

Status page for Greenhouse.io services

Greenhouse Products Operational
90 days ago
99.99 % uptime
Today
Greenhouse Recruiting   ? Operational
90 days ago
99.99 % uptime
Today
Greenhouse Job Boards   Operational
90 days ago
100.0 % uptime
Today
Greenhouse Onboarding   ? Operational
90 days ago
100.0 % uptime
Today
Greenhouse Analytics   ? Operational
90 days ago
100.0 % uptime
Today
Greenhouse API   Operational
90 days ago
100.0 % uptime
Today
Greenhouse Developer Portal   ? Operational
90 days ago
100.0 % uptime
Today
Core Infrastructure Operational
AWS EC2   ? Operational
AWS RDS   ? Operational
AWS S3   ? Operational
AWS ELB   ? Operational
Other Infrastructure Operational
NS1 DNS   ? Operational
Fastly CDN — Amsterdam (AMS)   ? Operational
Fastly CDN — Ashburn (IAD)   ? Operational
Fastly CDN — Atlanta (ATL)   ? Operational
Fastly CDN — Auckland (AKL)   ? Operational
Fastly CDN — Boston (BOS)   ? Operational
Fastly CDN — Brisbane (BNE)   ? Operational
Fastly CDN — Chicago (ORD)   ? Operational
Fastly CDN — Dallas (DFW)   ? Operational
Fastly CDN — Denver (DEN)   ? Operational
Fastly CDN — Dubai (FJR)   ? Operational
Fastly CDN — Frankfurt (FRA)   ? Operational
Fastly CDN — Hong Kong (HKG)   ? Operational
Fastly CDN — London (LCY)   ? Operational
Fastly CDN — London (LHR)   ? Operational
Fastly CDN — Los Angeles (LAX)   ? Operational
Fastly CDN — Melbourne (MEL)   ? Operational
Fastly CDN — Miami (MIA)   ? Operational
Fastly CDN — New York (JFK)   ? Operational
Fastly CDN — Osaka (ITM)   ? Operational
Fastly CDN — Paris (CDG)   ? Operational
Fastly CDN — Perth (PER)   ? Operational
Fastly CDN — San Jose (SJC)   ? Operational
Fastly CDN — Sāo Paulo (GRU)   ? Operational
Fastly CDN — Seattle (SEA)   ? Operational
Fastly CDN — Singapore (SIN)   ? Operational
Fastly CDN — Stockholm (BMA)   ? Operational
Fastly CDN — Sydney (SYD)   ? Operational
Fastly CDN — Tokyo (NRT)   ? Operational
Fastly CDN — Wellington (WLG)   ? Operational
Third-Party Dependencies Operational
Box Crocodoc   ? Operational
Box View   ? Operational
Mailgun — Inbound   ? Operational
Mailgun — Outbound   ? Operational
Mailgun — SMTP   ? Operational
Mailgun — API   ? Operational
Google Drive   ? Operational
Google Analytics   ? Operational
Google Calendar   ? Operational
Google Gmail   ? Operational
Third-Party Integrations Operational
HelloSign   ? Operational
LinkedIn Recruiter System Connect   Operational
LinkedIn Cross System Awareness   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2017

No incidents reported today.

Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017
Resolved - The issue was resolved at 4:01 PM EST - www.greenhouse.io is now available. We apologize for any inconvenience caused.
Dec 6, 16:06 EST
Identified - Our marketing website (www.greenhouse.io) is currently undergoing some unplanned maintenance. Our products are unaffected - all users of our Recruiting, Job Boards, APIs and Onboarding applications are still able to fully utilize them.

For those users that usually log in to Greenhouse using the "Log In" link on www.greenhouse.io, please go to https://app.greenhouse.io to use Greenhouse Recruiting and https://onboarding.greenhouse.io for Greenhouse Onboarding.

To access our support portal, please visit https://support.greenhouse.io.
Dec 6, 15:56 EST
Dec 5, 2017

No incidents reported.

Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017

No incidents reported.

Nov 30, 2017

No incidents reported.

Nov 29, 2017
Resolved - We have continued to monitor for additional disruptions and have seen no further degradations with Greenhouse Recruiting. We will publish a post-mortem with details of this incident and its effects shortly.
Nov 29, 17:11 EST
Update - Document preview in Greenhouse Recruiting is now functioning properly for all users.
Nov 29, 15:23 EST
Monitoring - Our team has confirmed that no candidate data was lost as a result of these issues, and any candidates who applied during this period are now appearing normally in Greenhouse Recruiting. Some email notifications during this period, such as Approval Notifications and Candidate Stage Transitions, have not been sent, but our team is working on reprocessing them so they will reach their recipients shortly. We will provide another update when these messages have been re-sent.

For updates regarding errors previewing documents in Greenhouse Recruiting, please refer to https://status.box.com/incidents/83h059vlwc0g.
Nov 29, 14:09 EST
Update - We are confident that we have resolved issues related to scheduling interviews and scheduled emails. Some customers may still be experiencing intermittent issues with document preview - we are working with our downstream provider to resolve this.

Thanks again for your continued patience as we address this issue.
Nov 29, 11:25 EST
Update - We have narrowed down the affected areas to the following:
* Document preview - due to a separate issue with a downstream provider, there are currently issues with document preview. We are taking steps to mitigate this issue immediately.
* Scheduling - there were delays in synchronizing interviews with other calendaring systems. These delays were resolved at 8:46am EST.
* Emails - there are currently delays in sending some emails. The team are currently investigating this urgently.

We apologize for the inconvenience that these issues have caused. We will continue to update this status as we work to resolve them.
Nov 29, 10:03 EST
Identified - Due to an issue with one of our ephemeral data stores, some Greenhouse Recruiting functionality may be unavailable. We are taking steps to resolve the issues immediately.
Nov 29, 09:12 EST